Terms and Conditions

Terms and Conditions
I. Purchasing
We recommend all Purchase Orders be submitted through the following site: wholesale.rallysportdirect.com. This will expedite order processing and ensure accuracy for each order submitted. All orders submitted through wholesale.rallysportdirect.com will be available for the applicant to track once the order has been submitted. Verbal Purchase Orders are not recommended due to tracing difficulties, the potential for double ordering, and the inherent possibility of vendor/customer miscommunication. The applicant herein agrees to accept full responsibility for any mistakes and/or misunderstandings resultant from failure to submit an order through the website or a physical copy of each Purchase Order.
II. Payment
Payment in full is required before any order will be shipped from our warehouse or drop shipped from a parts manufacturer. All wholesale accounts are required to keep a primary business credit card on file for payment purposes unless other payment arrangements have previously been made and agreed upon by both parties. Company credit cards must have a billing address that can be cross-referenced with the company. Payment via check or money order is acceptable only as a form of pre-payment. Please note that all company checks must clear our bank before orders can be fully processed; therefore, all orders paid in this manner will require extra lead time before shipment. A return check fee of $25.00 will be charged for any check that does not immediately clear our account upon deposit. The applicant herein agrees to pay any legal fees incurred by RallySport Direct due to bad checks.
III. Returns
All items sold by RallySport Direct fall under our standard return policy. Merchandise under this Standard Return Policy may be returned if it meets the following criteria.
a) All returns must be created online and returned within 30 Days from the original invoice date.
b) The product is unopened, unused and in Brand new resalable condition. 
c) The product is not a clearance or special order item
All returns must include a signed RallySport Direct RMA form with the RMA number clearly marked on the shipping label of the box. All returns are subject to a 10% restocking fee. Failure to meet criteria will result in denial of RMA and the immediate return of the product to the customer’s facility at the customer’s expense.
IV. Items Shorted and/or Damaged in Transit
RallySport Direct must be notified of any damage or other shipping problems within 48 hours of delivery. Compliance with the instructions outlined below will expedite claim procedures and help ensure the applicant’s compensation for damages incurred.
a. Contact your wholesale account representative immediately to report the problem and do not install the product. You may be asked to provide photographic verification of shipping damages.
b. Once the damage has been reported, your account representative will begin the necessary steps to complete a shipping claim. Please keep the boxes, packaging materials, and damaged item(s) in a safe place until the shipping carrier can return to inspect the product and its packaging.
c. Please note: the recipient of the order must retain all boxes and original packaging materials as evidence of any and all damages. These items must be present with the ordered parts when the shipping carrier returns to inspect the damaged items. Failure to keep the original packaging may result in the loss or refusal of a claim. RallySport Direct will not be held responsible for claims denied due to missing packaging materials and boxes.
d. If the above-named criteria have been met, your account representative will authorize the shipment of a replacement order as soon as the shipping carrier has provided notice of inspection and/or pickup.
V. Warranty issues
All warranty and service claims must be handled directly with the manufacturer. If you need help processing the claim, or have any questions about a warranty case, please feel free to contact us. RallySport Direct employees are more than happy to provide assistance where necessary.
VI. Manufacturer MAP Agreements
Many of the products we sell are protected by MAP Agreements. By purchasing products through RallySport Direct, the applicant agrees to abide by the parent MAP agreements, including but not limited to the pricing policies set by each manufacturer. RallySport Direct reserves the right to restrict business relations with applicants who fail to comply with MAP policies. For specific information on any given manufacturer’s MAP policy, please contact your RallySport Direct account representative.
VII. Pricing Subject to Change
Within the industry, pricing is volatile and may change on a daily basis. RallySport Direct makes a concerted effort to notify each dealer of these changes through automatically generated emails, but in some cases, we are unable to notify every affected applicant. The applicant bears the responsibility to be aware of any price increases and changes. Furthermore, while RallySport Direct does everything in its power to ensure maximum accuracy on the company line card, the prices and discounts listed therein are to be regarded as guidelines only. For specific discount structure information, please contact your RallySport Direct account representative.
VIII. International Wholesale Accounts
International companies applying for wholesale accounts with RallySport Direct are subject to different application requirements, including payment terms. Orders placed by international companies require prepayment via wire transfer until sufficient business rapport has been established. A wire transfer fee of $25.00 USD will be added to these orders to cover the processing fees associated with wire transfers. RallySport Direct will process the order and ship the merchandise only after the wire transfer has been completed. Please note that credit cards may be accepted from international applicants after a trusted business relationship has been established and a sufficient quantity of orders has been placed. If at any time you wish to negotiate a change in payment terms, please contact your account representative for a review of your account and order history.
IX. Special orders
Special orders are defined as orders containing items not normally stocked by RallySport Direct. While we have the ability to special-order items for you, please note there is a 50% non-refundable deposit that must be placed on all special orders, in addition to a strict non-cancellation policy.
X. Copyright Information
All text, watermarked images, icons, graphics, artwork, watermarked photographs, trademarks, logos, sounds, music, videos, interfaces, computer codes, and domain names (collectively designated as "Content"), including but not limited to the selection, arrangement, organization, coordination, expression, look and feel, and design of such Content, contained on this Site is owned, controlled or licensed by or to RallySport Direct L.L.C. and is protected by copyright, patent, trade dress and trademark laws, and various other intellectual property rights and unfair competition laws. All intellectual property associated with such Content, and the rights to said property and Content, belong to and shall remain the sole property of RallySport Direct L.L.C. and its licensors, and may not be used in connection with any product or service that does not belong to RallySportDirect.com.